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Planning Manager

A leading provider of innovative geotechnical solutions, Pavai Infra Geotech offers world-class design, sourcing, and execution services for infrastructure projects of any size.
No. of Vacancies: 1

Job purpose & Goal

As a Project Planner, your primary responsibility will be to plan and monitor the progress of projects, ensuring that project milestones are met in a timely and efficient manner. You will work closely with project managers, stakeholders, and team members to establish project timelines, track progress, identify potential roadblocks, and develop contingency plans to keep the project on track. Your attention to detail, strong organizational skills, and ability to effectively communicate with team members and stakeholders will be critical to ensuring the success of the project.

Job description

As a Planning Manager, your role will be to oversee the entire spectrum of project planning, including estimating, billing, purchasing, and personnel management. You will be responsible for monitoring information such as blueprints, materials, and personnel to ensure that projects are progressing according to plan. You will work closely with project engineers and other team members to provide guidance, solve problems, and document progress at the job site.

In this role, you will ensure that all necessary paperwork is in place to facilitate smooth transactions and will manage the day-to-day running of the site from a high-level perspective. You will be responsible for dealing with escalated problems and ensuring that project managers are facilitating the flow of information. Additionally, you will monitor the timelines prepared by project engineers and coordinate with them on the technical aspects of the project.

As a Planning Manager, you will be responsible for generating status and budget reports and assigning personnel to different aspects of the project. Your attention to detail, strong organizational skills, and ability to work collaboratively with team members will be critical to the success of the project. The ideal candidate will have prior experience in project management and a solid understanding of the technical aspects of construction and engineering projects.

Job responsibilities of a planning manager include:

  • Take pro-active measures to ensure projects meet agreed specifications, budgets, and timelines
  • Review all plans and proposals before meeting with management
  • Review bids for new projects
  • Examine and inspect all drafts and blueprints
  • Prepare cost estimates for materials, equipment, and labor
  • Maintain a strong focus on people and help the organization transition smoothly to a digitized environment and way of working
  • Split time between planning and costing activities in a 70-30 fashion
  • Work with an engineer associate, with basic project management skills, to do the groundwork and collect required data

Job Responsibilities

  • Set out sites and organize facilities.
  • Ensure knowledge transfer from the costing and planning team to the project team
  • Check technical designs and drawings to ensure that they are followed correctly
  • Establish and maintain excellent professional relationships with clients
  • Collaborate with operators, labor, supervisors on site productively to meet targets effectively
  • Continuously learn to provide technical advice and solve problems on site
  • Prepare site reports and file paperwork as needed
  • Ensure that health, safety, and sustainability policies are adhered to
  • Prepare weekly and monthly production plans and ensure they are adhered to
  • Liaise with the procurement department to ensure adequate resources are available to complete tasks
  • Assist in preparing estimates for new projects
  • Identify and address gaps in business processes to ensure 100% accountability and transparency
  • Document the course of the project, including existing and planned business processes, and ways to address gaps
  • Take proactive measures to ensure projects meet agreed specifications, budgets, and timelines
  • Prepare cost estimates and proposals for projects
  • Prepare progress reports and file paperwork as needed
  • Maintain records on inventory, progress, labor, and manage them
  • Maintain project-specific accounts receivable and payable and raise monthly invoices
  • Prepare weekly budgets and communicate with the finance team
  • Ensure regular asset maintenance
  • Liaise with the procurement department to ensure adequate resources are vailable to complete tasks
  • Assist in preparing estimates for new project

Knowledge & Skill Requirements

  • Prior experience in handling planning manager role with proven track record in infrastructure sector.
  • Good exposure to geotechnical activities such as piling, micro-piling, drilling, grouting, anchoring
  • Quick decision making and logical thinking capabilities
  • Fluent in English, Hindi, Tamil
  • Excellent communication and written skills
  • Highly skilled in MS Project, Primavera, MS Excel, budgeting
  • Behavioral requirements
  • Capacity to understand intricate technical workings on-site from an administration point of view.
  • Attention to Detail
  • Adaptability to people and culture
  • Excellent organizing abilities
  • Thrive in high pressure environments and meet deadlines
  • Good interpersonal skills
  • Calm under pressure, has excellent work ethics
  • Always proactive, open to new ideas and pushes for higher standards
  • Highly motivated, achievement oriented and centered
  • Presence of mind

Physical requirements and working conditions

  • Candidate will be expected to travel occasionally and independently to the project sites across India.
 
Data Scientist

Location : 1. Mumbai 2. Nagpur 3. Chennai
No. of Vacancies: 4

·         5+ years of strong experience in building & maintaining machine & deep learning models

·         Experience in performing detailed exploratory data analysis (EDA) & having sound statistical knowledge

·         Understanding of concepts related to algorithm and deep learning architectures

·         Develop prototypes, proof of concepts, algorithms, predictive models, and custom analysis

·         Analysis of structured and unstructured data from problem statement to model deployment & business impact using ML/DL/AI

·         Should be hands on AWS cloud services that includes VPC, EC2, S3, RDS, Redshift, Data Pipeline, EMR, DynamoDB, DevOps, Lambda, Kinesis, DMS, SNS, SQS, Sagemaker, Apache Airflow, and EKS.

·         Proficient in big data ingestion and streaming tools like Amazon Kinesis, Beam or Kafka.

·         Experience in deploying models via APIs and on the edge devices in a secure manner.

·         Good Knowledge/Understanding of NoSQL data bases and hands on work experience in writing applications on NoSQL databases like Cassandra and MongoDB

·         Good knowledge on various scripting languages like Linux/Unix shell scripting and Python

·         Good knowledge of Datawarehousing concepts and ETL processes using Redshift & SQL Server

·         Experienced in using IDEs and Tools like GitHub, AWS CodeCommit, Jupyter Notebooks/Lab and Anaconda.

·         Strong team player, ability to work independently and in a team as well, ability to adapt to a rapidly changing environment, commitment towards learning, & documentation skills

·         Sound practical knowledge of statistical packages like – R & Python

·         Creating data visualisations to effectively convey findings using Tableau.

Technical Skills:

·         Cloud Platform: AWS

·         Big Data: Python, Pytorch, Torchserve, Airflow, TensorFlow

·         Databases: Redshift and SQL Server.

·         Visualization: Tableau or Quicksight

·         Languages: SQL, TensorFlow, Pytorch and Python

·         Tools/IDE: Docker, Kubernetes, Airflow, Jupyter Notebooks/Labs and Anaconda

·         Operating Systems: UNIX, LINUX

·         AWS Services: EC2, Sagemaker, RDS, Lambda, Redshift, S3, CloudWatch.

·         Packages: MS Office Suite

·         DevOps: AWS Code commit

·         ML Ops

·         Other Tools: Putty

 

 
Manufacturing– Project Manager (Digital Projects)

Role Business - Project Manager Position Title - Manufacturing– Project Manager (Digital Projects) Department - Digital Grade/Level - M3 Reporting To - GM – Digital Head for Manufacturing
No. of Vacancies: 1

Job Requirements:

1. Project Planning:

  • Develop comprehensive project plans, outlining scope, objectives, timelines, and resource requirements.
  • Collaborate with stakeholders to define project deliverables and milestones.

2. Strong domain experience in Manufacturing 

  • Should have worked in manufacturing domain ( either discreet / process manufacturing) as a maintenance engineer. 
  • Should have a strong understanding of automated machines, assembly lines and should have worked on PLCs , SCADA systems. 

3. Digital experience applied to Manufacturing 

  • Should have robust experience of undertaking various Digital initiatives around Analytics, IOT,  AI , AR/ VR , Digital Twins.
  • Should have a good understanding of Data pipelines in Manufacturing plants and IIOT / Analytics.   

4. Resource Management:

  • Allocate resources effectively and ensure optimal utilization of team members.
  • Coordinate with department heads to secure necessary resources for project execution.

5. Risk Management:

  • Identify and assess project risks, developing mitigation plans to minimize impact.
  • Proactively manage issues that may arise during the project lifecycle.

6. Budget Oversight:

  • Develop and manage project budgets, tracking expenditures and ensuring adherence to financial constraints.
  • Provide regular financial updates to relevant stakeholders.

7. Cross-Functional Collaboration:

  • Work closely with IT teams, business analysts, developers, and other stakeholders to ensure seamless communication and collaboration.
  • Facilitate regular project status meetings and provide updates to project sponsors.

8. Quality Assurance:

  • Define and implement quality assurance processes to ensure project deliverables meet established standards.
  • Conduct regular quality reviews and make necessary adjustments.

9. Project Execution:

  • Lead the execution of IT projects according to the project plan.
  • Monitor progress and make adjustments as necessary to ensure successful project completion.

10. Stakeholder Communication:

  • Communicate project status, issues, and risks to key stakeholders.
  • Ensure stakeholder expectations are managed and met throughout the project lifecycle.

Qualifications:

  • Bachelor's degree in Engineering  Information Technology, Computer Science, or a related field.
  • 7-10 years of experience in delivering IT / Digital projects in Manufacturing in user company. 
  • Proven track record of successfully delivering IT projects on time and within budget.
  • Strong knowledge of project management methodologies and tools.
  • Excellent communication, leadership, and problem-solving skills.

Apply for the Job before Last Date: 29-04-2024
 
Strategic Procurement Head

Looking for a procurement head for one of the largest manufacturers of Bar Soaps & Oleochemicals. Minimum years of experience : 15 years. Should know in & out of procurement of oleochemical like palm oils, mustard & other associated commodities.

Key Responsibilities:
Planning and Strategizing
Develop a Procurement Strategy for sourcing the RM portfolio in line with Oleochemical business objectives and dynamics
Strategic sourcing of Palm Oil, Mustard and associated commodities to ensure continuous availability at competitive price.
Envisage and drive key strategic projects in supply chain for changing needs of the business and derive better efficiencies in the value chain.
Policy and Process Design, Implementation  and Review
Price and Volume forecasting for key RM :: Provide inputs for decision making.  Ensure delivery of agreed volume @ competitive cost and credit terms
Drive Lean inventory including Vendor Managed Inventory with extended supplier credit. 
Lead processes of Cost Reduction, sourcing Strategy Development, Supplier Selection, Rate Negotiations and Capacity planning for oil portfolio
Transformation & Continuous Improvement :: Capture Supply market insights and translate the same into Buying Opportunities at Global scale. 
Implementing & ensuring best commercial practices between Suppliers and VVF
Collaboration and Supplier Relationship Management
Manage inbound and outbound logistics operations, and inventory control of raw materials and finished goods
Structure vendor agreements and costing in line with company’s profitability
Build and manage Suppliers relationships at the senior most levels.  Drive value thro Strategic long term contracts.
Provide inputs for Annual Business Planning processes based on supply chain performance
Management of performance, capability and morale
Delivery Buying savings as per plan. Drive Best in Class End to End RM sourcing (Transformation)
Infrastructure and Technology Investment and Management
Implement cutting edge Digital practices for Tracking markets and delivering RM Blends 

Technical Skills and Knowledge:
Knowledge of company’s strategy, structure and practices
Thorough understanding of latest trends and best practices in strategic sourcing
Strong skills in strategic planning
Strong negotiation and relationship management skills 
Proven ability to build, sustain, and influence relationships, at all levels of an organization
Strong planning and decision-making skills 
Deep data analysis and forecasting skills
Strong conceptual knowledge of the sourcing function 
Exceptional communication and interpersonal skills with the ability to invoke change
Deep people development, coaching and leadership/teambuilding experience 
 
Marketing Project Manager

The ideal candidate should have strong project management skills, analytical abilities, and proficiency in tools like Jira and Agile practices. A university degree, knowledge of industry trends, and expertise in banking applications are essential. The role demands excellent communication, negotiation, and decision-making skills, along with the ability to manage multiple projects and prioritize based on business needs, cost, resources, and risks.
No. of Vacancies: 1

Job Description:

·         We are hiring for Project Manager for large banking project in Mumbai.

 Problem Solving / Complexity / Innovation :

·         Ability to manage and coordinate multiple projects across the bank.

·         Ability to analyze and identify technical drawbacks and increase process efficiency by rethinking.

·         Detail understanding of different systems for various banking products and functions

·         Excellent analytical skills for data management & process reengineering.

·         Discuss/Debate on issues, which are detrimental to bank's initiative by being open & fair, if necessary to higher authorities.

·         Ability to identify the best solution across platforms.

·         Negotiation and interpersonal skills to seek buyin for projects.

·         Thorough knowledge of software development tools & its applications to business process.

Decision Making /Authority:

·         Negotiate and decide on the appropriate effort for the simple to medium change request.

·         Recommend change solutions to incorporate newer standards & monitor change benefits.

·         Review functional specifications and coordinate user requirements.

·         Seek consensus with project sponsors on proposed solution.

 Problem Solving / Complexity / Innovation:

·         Ability to manage and coordinate multiple projects across the bank.

·         Ability to analyze and identify technical drawbacks and increase process efficiency by rethinking.

·         Detail understanding of different systems for various banking products and functions

·         Excellent analytical skills for data management & process reengineering.

·         Discuss/Debate on issues, which are detrimental to bank's initiative by being open & fair, if necessary to higher authorities.

·         Ability to identify the best solution across platforms.

·         Negotiation and interpersonal skills to seek buyin for projects.

·         Thorough knowledge of software development tools & its applications to business process.

 Decision Making /Authority:

·         Negotiate and decide on the appropriate effort for the simple to medium change request.

·         Recommend change solutions to incorporate newer standards & monitor change benefits.

·         Review functional specifications and coordinate user requirements.

·         Seek consensus with project sponsors on proposed solution.

·         Highlight constraints, project parameter, and deadlines for project.

 Education Level and Technical skill sets required :

·         University Degree

·         Should have broad knowledge about the applications being used by other banks and Industry trend.

·         Good Knowledge of banking applications in the respective domain

·          Good knowledge of various MIS requirement for the domain and reporting tools used by the banks.

 Work Experience:

·         Over 10-12 years of Banking software development/ implementation for large organizations.

·         A good knowledge on Project Management and combination of operations knowledge with expertise in system applications in the domain.

·         Experience with project management tools such as Jira, Agile practices.

·         Able to justify the change undertaken

·         Strong analytical, presentation and communication skills.

·         Ability to manage multiple projects spanning across large divisions.

·         Knowledge of Banking products & regulations in the domain.

·         Expertise to manage & prioritize among several projects based on business need, cost, resource and risk.

 
Data Engineer

6-8 years of experience as a Data Engineer, with expertise in developing scalable data solutions and In-depth/ HANDS ON knowledge of cloud services, with a minimum of 4 years of experience working with AWS. Familiarity with AWS fundamental services, data services, security services, IAC services, IIOT services such as S3, Glue, Redshift, Lambda, Glue DataBrew, Athena, EMR, Kinesis, AWS Glue Crawlers, QuickSight, CloudFormation, AWS IOT Sitewise, AWS IOT Core, AWS IOT GreenGrass, etc.
No. of Vacancies: 2

Responsibilities:

·         Develop, implement, and maintain efficient and scalable data engineering solutions to support the company's data initiatives.

·         Collaborate with cross-functional teams to understand business requirements and translate them into technical data engineering solutions.

·         Build and maintain data pipelines to ingest, transform, and store data from various sources, ensuring data quality, integrity, and reliability.

·         Deploy and operationalize machine learning models for real-time inference and prediction on edge devices.

·         Optimize data processing workflows to achieve high performance and low latency in handling large volumes of data.

·         Design and implement data warehouse and data lake solutions to support data analytics and reporting needs.

·         Collaborate with data scientists and data analysts to understand their data requirements and assist in the design and implementation of data solutions.

·         Monitor and troubleshoot data pipelines, proactively addressing any performance issues, bottlenecks, or failures to ensure uninterrupted data flow.

·         Stay updated with industry trends and emerging technologies in data engineering, edge computing, cloud services, data warehousing, and data lakes, and evaluate their potential for improving existing systems and processes.

·         Continuously improve data engineering processes and systems through the adoption of best practices and innovative approaches.

·         Leading a team of Data Engineers, grooming

Skills and Qualifications:

·         Bachelor’s or master’s degree in computer science, Data Engineering, or a related field.

·         6-8 years of experience as a Data Engineer, with expertise in developing scalable data solutions.

·         Strong experience in data engineering, including data ingestion, transformation, storage, and data pipeline optimization.

·         Proficiency in programming languages such as Python, Java, SQL for data engineering and analytics tasks.

·         In-depth/ HANDS ON knowledge of cloud services, with a minimum of 4 years of experience working with AWS.[SB1]  Familiarity with AWS fundamental services, data services, security services, IAC services, IIOT services such as S3, Glue, Redshift, Lambda, Glue DataBrew, Athena, EMR, Kinesis, AWS Glue Crawlers, QuickSight, CloudFormation, AWS IOT Sitewise, AWS IOT Core, AWS IOT GreenGrass, etc.

·         Experience in designing and implementing data warehouses and data lakes for analytics and reporting.

·         Basic Understanding of MES, MIS, SCADA, etc systems that are relevant to manufacturing environment.

·         Knowledge and experience with NoSQL databases (e.g., MongoDB) and graph databases.

·         Understanding of data governance policies, data security measures, and relevant regulatory requirements.

·         Strong problem-solving skills and the ability to optimize data processing workflows for performance and scalability.

·         Excellent communication, collaboration, and attention to detail to deliver high-quality, reliable data solutions.

Key Performance Indicators (KPIs):

·         Successful development and implementation of efficient and scalable data engineering solutions.

·         Timely delivery of data engineering solutions that meet business requirements.

·         Efficient utilization of cloud services and technologies to achieve optimal performance and cost-effectiveness.

·         Ensuring data quality and reliability through robust data validation and cleansing techniques.

·         Effective collaboration with cross-functional teams to understand and address their data requirements.

·         Proactive identification and resolution of performance issues or bottlenecks in data processing workflows.

·         Compliance with data governance policies, data security measures, and regulatory requirements.

·         Continuous improvement of data engineering processes and systems through the adoption of best practices and emerging technologies.


Apply for the Job before Last Date: 29-04-2024
 
VP - Oleochemicals + Specialty Supply Chain Head

Responsible for managing and optimizing the supply chain operations for Oleo + Specialty Chemicals, ensuring efficient procurement, production, distribution, and logistics to meet local market demands and larger organization goals
No. of Vacancies: 1

Profile - VP (Oleochemicals +Speciality Supply Chain Head)

Educational Qualification - B.E. / B.Tech + MBA (Degree in Chemical Engg/Oil Technology Preferred)

Experience - Over 15 years experience in Oleo/Speciality chemical Industry 

Key Responsibilities :

Timely and accurate procurement of supplies

Effective vendor management to ensure adherence to agreed customer service levels

Ensure efficient inventory management

Manage logistics to ensure on-time and damage-free delivery of supplies to manufacturing units

Ensure that Supply Chain and RMPM Procurement MIS is completed on time

Increase Customer (Operations)  Satisfaction with Supply Chain and RM Procurement

Continuous process improvements in sourcing

Control impact of commodity price variations on bottom line

Establish and maintain strategic relationships with key suppliers ensuring focus on cost, quality and service on purchased items

Ensure that Strategic Procurement MIS is completed on time

Increase Customer (Manufacturing, Geog.) Satisfaction with Strategic Procurement

Ensure accurate demand planning and budgeting

Technical Skills and Knowledge :

Knowledge of company’s strategy, structure and practices

Thorough understanding of latest trends and best practices in SCM in Oleo & Speciality industry

Strong skills in strategic planning

Strong negotiation and relationship management skills 

Proven ability to build, sustain, and influence relationships, at all levels of an organization

Strong planning and decision-making skills 

Deep data analysis and forecasting skills

Strong conceptual knowledge of the SCM function 

Exceptional communication and interpersonal skills with the ability to invoke change

Deep people development, coaching and leadership/teambuilding experience 


Apply for the Job before Last Date: 29-04-2024
 
Product Owner

Client is currently engaged in a digital bank build exercise for a leading public sector bank in India. To assist with this effort, they are looking to onboard one-two product managers to develop and launch new products with the support of internal and external engineering teams.
No. of Vacancies: 1

Primary Role & Responsibilities:

·         Develop future roadmap and strategy for the digitization of the Bank existing and new product offering.

·         Conceptualize innovations and product development, seek business & cost approvals from senior management for the same.

·         Develop, manage and oversee execution of all product development / enhancement projects including approvals of BRDs, FSDs and other stakeholder approvals

·         Manage overall relationship with internal stakeholders like various Business Heads, IT, Information Security, Risk, Compliance etc. for product development

·         Proven leadership skill with team handling experience

·         Good Communication & Writing Skills (Must)

 Core Skills & Qualifications:

·         University Degree

·         Digital Banking certifications would be an added advantage

·         Overall experience of 8+ years preferably in the BFSI / Corporate Payment domain

·         Have understanding and experience in setting up Corporate Digital solution requirements

·         Have worked in designing and building Corporate Digital or Payment solutions

·         Experience and solid understanding of digital design/UX principles, prototyping/wire framing tools, design principles etc.

·         Experience in conceptualizing and releasing successful products in mobility & online domain both for retail & corporate users

·         Strong understanding of all financial products and services

 
Indirect Tax-Manager

This position is responsible for handling all the matters related to Indirect Taxation across locations and for guiding outsourced units. This includes all compliances, payments and litigation relating to GST, Erstwhile indirect tax laws and related economic laws. The position is also responsible for liaising with the advocates, auditors, statutory bodies and government agencies for indirect tax matters.
No. of Vacancies: 1

Key Purpose of the Job (Position Summary):

This position is responsible for handling all the matters related to Indirect Taxation across locations and for guiding outsourced units. This includes all compliances, payments and litigation relating to GST, Erstwhile indirect tax laws and related economic laws. The position is also responsible for liaising with the advocates, auditors, statutory bodies and government agencies for indirect tax matters.

Key Performance Areas:

  • 100% Compliance in GST
  • Closure of all Erstwhile Indirect Tax Litigation and assessment
  • Guide the Indirect Tax team in executing day to day operations
  • Ensure Optimal utilization of ITC
  • Driving automation in indirect tax functions

 Key Activities & Responsibilities:

Strategic

  • Devise strategies for Tax planning and ensure effective implementation of standard processes related to indirect taxes across all locations at Clients
  • Keep abreast with updates and changes in the laws related to Indirect taxes, understand their implications and provide inputs for effective decision making/ compliance
  • To identify potential opportunities to take advantage of tax exemptions and benefits available
  • Advise the business groups on implication of indirect taxes, to ensure compliance with tax laws
  • Vet proposals/ bids/ agreements from indirect tax point of view and provide inputs to ensure compliance

 Taxation and Filing of returns:

  • Ensure that there are no deviations from the standardized processes as determined by the taxation team and all transactions are executed with highest level of accuracy.
  • Ensure 100% checking of all GST payment returns and MIS.
  • Ensure timely filing of returns for all states.
  • Establish and implement effective documentation system for maintaining papers related to litigation and ensure that the documents are easily retrievable.
  • Ensure timely and accurate updating of SAP with regards to all matters pertaining to indirect taxation
  • To ensure that all documents pertaining to taxation are filed in a secure manner and are easily retrievable

Audit and Compliance

  • Ensure compliance with all the necessary statutory and regulatory requirements.
  • Audit indirect tax compliance at plants and offices
  • Respond to queries raised by statutory departments related to indirect taxation or any other cess in an appropriate and timely manner
  • Respond to queries related to indirect taxation raised by tax department in an appropriate and timely manner

Litigation Management

  • Ensure timely action is taken on appeals, and pursues effective resolution, compilation and spread work for the same
  • Handle disputes and litigation matters related to indirect taxes and represent client at tribunals, arbitrations and courts
  • Liaise with lawyers and coordinate to ensure client is appropriately represented before statutory bodies and courts
  • To represent organization from taxation perspective at tribunals; arbitrations and courts
  • To handle litigation including drafting of replies/ appeals on critical matters
  • Support regional offices and Outsourced units in solving issues and dealing with litigations or disputes in relation to indirect taxation

Relationship Management

  • Liaise with internal and external auditors; statutory bodies, government agencies and other agencies to ensure that taxation matters are handled smoothly.
  • Build relationships with the various indirect tax authorities on a periodic basis to network with the officers in these department.
  • Support and guide outsourced unit in matter related to their respective indirect tax related matters and resolving their queries, if any
  • Reply to all queries raised by the department.

 People Management

  • Manage performance of the team and ensure that team is working in line with organizational value system.
  • Ensure team is adequately trained and proactively work with HR at capability enhancement of team

 Education:

  • CA                                                     

Experience:

  • At least 5 to 8 years
  • Experience relevant experience in Indirect tax
 
Salesforce Implementation Consultant

We are seeking a highly skilled and experienced CRM Implementation Subject Matter Expert (SME) with expertise in Salesforce Health Cloud for a key project with a prominent Lifesciences company. As an IT Services player, we are currently engaged in a significant initiative and require an individual to join our team and collaborate closely with our client on the implementation of Salesforce Health Cloud.
No. of Vacancies: 1

Responsibilities:

CRM Implementation:

·         Lead the end-to-end implementation of Salesforce Health Cloud, ensuring alignment with the Lifesciences company's business requirements.

·         Customize and configure Salesforce Health Cloud to meet the specific needs of the Clinical Trials and Post Approval service call center.

Technical Expertise:

·         Serve as the go-to technical expert on Salesforce Health Cloud, providing guidance and solutions to optimize the CRM platform.

·         Collaborate with the IT Services team to integrate Salesforce Health Cloud with other relevant systems.

Client Collaboration:

·         Work closely with the Lifesciences client to understand their unique business processes and challenges.

·         Provide ongoing support and consultation to the client throughout the duration of the project.

Training and Documentation:

·         Develop and deliver training sessions for call center agents on utilizing Salesforce Health Cloud effectively.

·         Create comprehensive documentation for system configurations, processes, and best practices.

Quality Assurance:

·         Conduct thorough testing of the implemented CRM solution to ensure data accuracy, system functionality, and user satisfaction.

·         Address and resolve any issues or discrepancies identified during testing phases.

Requirements:

·         Proven experience in Salesforce Health Cloud implementation, preferably in a Lifesciences or Healthcare setting.

·         Strong understanding of Clinical Trials and post-approval service processes.

·         Demonstrated expertise in customizing and configuring Salesforce Health Cloud to meet specific business needs.

·         Excellent communication and collaboration skills to work effectively with clients and internal teams.

·         Ability to analyze complex business requirements and translate them into technical solutions.

·         Prior experience in providing training and documentation for end-users.

·         Familiarity with integrating Salesforce Health Cloud with other systems is a plus.

Education and Certifications:

·         Bachelor's degree in a relevant field (Computer Science, Information Technology, etc.).

·         Salesforce certifications related to Health Cloud are highly desirable.