Planning Manager
A leading provider of innovative geotechnical solutions, Pavai Infra Geotech offers world-class design, sourcing, and execution services for infrastructure projects of any size.
No. of Vacancies: 1
Job purpose & Goal
As a Project Planner, your primary responsibility will be to plan and monitor the progress of projects, ensuring that project milestones are met in a timely and efficient manner. You will work closely with project managers, stakeholders, and team members to establish project timelines, track progress, identify potential roadblocks, and develop contingency plans to keep the project on track. Your attention to detail, strong organizational skills, and ability to effectively communicate with team members and stakeholders will be critical to ensuring the success of the project.
Job description
As a Planning Manager, your role will be to oversee the entire spectrum of project planning, including estimating, billing, purchasing, and personnel management. You will be responsible for monitoring information such as blueprints, materials, and personnel to ensure that projects are progressing according to plan. You will work closely with project engineers and other team members to provide guidance, solve problems, and document progress at the job site.
In this role, you will ensure that all necessary paperwork is in place to facilitate smooth transactions and will manage the day-to-day running of the site from a high-level perspective. You will be responsible for dealing with escalated problems and ensuring that project managers are facilitating the flow of information. Additionally, you will monitor the timelines prepared by project engineers and coordinate with them on the technical aspects of the project.
As a Planning Manager, you will be responsible for generating status and budget reports and assigning personnel to different aspects of the project. Your attention to detail, strong organizational skills, and ability to work collaboratively with team members will be critical to the success of the project. The ideal candidate will have prior experience in project management and a solid understanding of the technical aspects of construction and engineering projects.
Job responsibilities of a planning manager include:
- Take pro-active measures to ensure projects meet agreed specifications, budgets, and timelines
- Review all plans and proposals before meeting with management
- Review bids for new projects
- Examine and inspect all drafts and blueprints
- Prepare cost estimates for materials, equipment, and labor
- Maintain a strong focus on people and help the organization transition smoothly to a digitized environment and way of working
- Split time between planning and costing activities in a 70-30 fashion
- Work with an engineer associate, with basic project management skills, to do the groundwork and collect required data
Job Responsibilities
- Set out sites and organize facilities.
- Ensure knowledge transfer from the costing and planning team to the project team
- Check technical designs and drawings to ensure that they are followed correctly
- Establish and maintain excellent professional relationships with clients
- Collaborate with operators, labor, supervisors on site productively to meet targets effectively
- Continuously learn to provide technical advice and solve problems on site
- Prepare site reports and file paperwork as needed
- Ensure that health, safety, and sustainability policies are adhered to
- Prepare weekly and monthly production plans and ensure they are adhered to
- Liaise with the procurement department to ensure adequate resources are available to complete tasks
- Assist in preparing estimates for new projects
- Identify and address gaps in business processes to ensure 100% accountability and transparency
- Document the course of the project, including existing and planned business processes, and ways to address gaps
- Take proactive measures to ensure projects meet agreed specifications, budgets, and timelines
- Prepare cost estimates and proposals for projects
- Prepare progress reports and file paperwork as needed
- Maintain records on inventory, progress, labor, and manage them
- Maintain project-specific accounts receivable and payable and raise monthly invoices
- Prepare weekly budgets and communicate with the finance team
- Ensure regular asset maintenance
- Liaise with the procurement department to ensure adequate resources are vailable to complete tasks
- Assist in preparing estimates for new project
Knowledge & Skill Requirements
- Prior experience in handling planning manager role with proven track record in infrastructure sector.
- Good exposure to geotechnical activities such as piling, micro-piling, drilling, grouting, anchoring
- Quick decision making and logical thinking capabilities
- Fluent in English, Hindi, Tamil
- Excellent communication and written skills
- Highly skilled in MS Project, Primavera, MS Excel, budgeting
- Behavioral requirements
- Capacity to understand intricate technical workings on-site from an administration point of view.
- Attention to Detail
- Adaptability to people and culture
- Excellent organizing abilities
- Thrive in high pressure environments and meet deadlines
- Good interpersonal skills
- Calm under pressure, has excellent work ethics
- Always proactive, open to new ideas and pushes for higher standards
- Highly motivated, achievement oriented and centered
- Presence of mind
Physical requirements and working conditions
- Candidate will be expected to travel occasionally and independently to the project sites across India.
Data Scientist
Location : 1. Mumbai 2. Nagpur 3. Chennai
No. of Vacancies: 4
· 5+ years of strong experience in building & maintaining machine & deep learning models
·
Experience in performing detailed
exploratory data analysis (EDA) & having sound statistical knowledge
· Understanding of concepts related to algorithm and deep learning architectures
·
Develop prototypes, proof of concepts,
algorithms, predictive models, and custom analysis
·
Analysis of structured and unstructured
data from problem statement to model deployment & business impact using
ML/DL/AI
·
Should be hands on AWS cloud services
that includes VPC, EC2, S3, RDS, Redshift, Data Pipeline, EMR, DynamoDB,
DevOps, Lambda, Kinesis, DMS, SNS, SQS, Sagemaker, Apache Airflow, and EKS.
· Proficient in big data ingestion and streaming tools like Amazon Kinesis, Beam or Kafka.
·
Experience in deploying models via APIs
and on the edge devices in a secure manner.
·
Good Knowledge/Understanding of NoSQL
data bases and hands on work experience in writing applications on NoSQL databases
like Cassandra and MongoDB
·
Good knowledge on various scripting
languages like Linux/Unix shell scripting and Python
·
Good knowledge of Datawarehousing
concepts and ETL processes using Redshift & SQL Server
·
Experienced in using IDEs and Tools
like GitHub, AWS CodeCommit, Jupyter Notebooks/Lab and Anaconda.
·
Strong team player, ability to work
independently and in a team as well, ability to adapt to a rapidly changing
environment, commitment towards learning, & documentation skills
·
Sound practical knowledge of
statistical packages like – R & Python
·
Creating data visualisations to
effectively convey findings using Tableau.
Technical Skills:
·
Cloud Platform: AWS
·
Big Data: Python, Pytorch, Torchserve, Airflow, TensorFlow
·
Databases: Redshift and SQL Server.
·
Visualization: Tableau or Quicksight
·
Languages: SQL, TensorFlow, Pytorch and Python
·
Tools/IDE: Docker, Kubernetes, Airflow, Jupyter Notebooks/Labs
and Anaconda
·
Operating Systems: UNIX, LINUX
·
AWS Services: EC2, Sagemaker, RDS, Lambda, Redshift, S3,
CloudWatch.
·
Packages: MS Office Suite
·
DevOps: AWS Code commit
·
ML Ops
·
Other Tools: Putty
Manufacturing– Project Manager (Digital Projects)
Role Business - Project Manager Position Title - Manufacturing– Project Manager (Digital Projects) Department - Digital Grade/Level - M3 Reporting To - GM – Digital Head for Manufacturing
No. of Vacancies: 1
Job Requirements:
1. Project Planning:
- Develop comprehensive project plans, outlining scope, objectives, timelines, and resource requirements.
- Collaborate with stakeholders to define project deliverables and milestones.
2. Strong domain experience in Manufacturing
- Should have worked in manufacturing domain ( either discreet / process manufacturing) as a maintenance engineer.
- Should have a strong understanding of automated machines, assembly lines and should have worked on PLCs , SCADA systems.
3. Digital experience applied to Manufacturing
- Should have robust experience of undertaking various Digital initiatives around Analytics, IOT, AI , AR/ VR , Digital Twins.
- Should have a good understanding of Data pipelines in Manufacturing plants and IIOT / Analytics.
4. Resource Management:
- Allocate resources effectively and ensure optimal utilization of team members.
- Coordinate with department heads to secure necessary resources for project execution.
5. Risk Management:
- Identify and assess project risks, developing mitigation plans to minimize impact.
- Proactively manage issues that may arise during the project lifecycle.
6. Budget Oversight:
- Develop and manage project budgets, tracking expenditures and ensuring adherence to financial constraints.
- Provide regular financial updates to relevant stakeholders.
7. Cross-Functional Collaboration:
- Work closely with IT teams, business analysts, developers, and other stakeholders to ensure seamless communication and collaboration.
- Facilitate regular project status meetings and provide updates to project sponsors.
8. Quality Assurance:
- Define and implement quality assurance processes to ensure project deliverables meet established standards.
- Conduct regular quality reviews and make necessary adjustments.
9. Project Execution:
- Lead the execution of IT projects according to the project plan.
- Monitor progress and make adjustments as necessary to ensure successful project completion.
10. Stakeholder Communication:
- Communicate project status, issues, and risks to key stakeholders.
- Ensure stakeholder expectations are managed and met throughout the project lifecycle.
Qualifications:
- Bachelor's degree in Engineering Information Technology, Computer Science, or a related field.
- 7-10 years of experience in delivering IT / Digital projects in Manufacturing in user company.
- Proven track record of successfully delivering IT projects on time and within budget.
- Strong knowledge of project management methodologies and tools.
- Excellent communication, leadership, and problem-solving skills.
Strategic Procurement Head
Looking for a procurement head for one of the largest manufacturers of Bar Soaps & Oleochemicals. Minimum years of experience : 15 years. Should know in & out of procurement of oleochemical like palm oils, mustard & other associated commodities.
Key Responsibilities: | |||
Planning and Strategizing | |||
Develop a Procurement Strategy for sourcing the RM portfolio in line with Oleochemical business objectives and dynamics | |||
Strategic sourcing of Palm Oil, Mustard and associated commodities to ensure continuous availability at competitive price. | |||
Envisage and drive key strategic projects in supply chain for changing needs of the business and derive better efficiencies in the value chain. | |||
Policy and Process Design, Implementation and Review | |||
Price and Volume forecasting for key RM :: Provide inputs for decision making. Ensure delivery of agreed volume @ competitive cost and credit terms | |||
Drive Lean inventory including Vendor Managed Inventory with extended supplier credit. | |||
Lead processes of Cost Reduction, sourcing Strategy Development, Supplier Selection, Rate Negotiations and Capacity planning for oil portfolio | |||
Transformation & Continuous Improvement :: Capture Supply market insights and translate the same into Buying Opportunities at Global scale. | |||
Implementing & ensuring best commercial practices between Suppliers and VVF | |||
Collaboration and Supplier Relationship Management | |||
Manage inbound and outbound logistics operations, and inventory control of raw materials and finished goods | |||
Structure vendor agreements and costing in line with company’s profitability | |||
Build and manage Suppliers relationships at the senior most levels. Drive value thro Strategic long term contracts. | |||
Provide inputs for Annual Business Planning processes based on supply chain performance | |||
Management of performance, capability and morale | |||
Delivery Buying savings as per plan. Drive Best in Class End to End RM sourcing (Transformation) | |||
Infrastructure and Technology Investment and Management | |||
Implement cutting edge Digital practices for Tracking markets and delivering RM Blends | |||
Technical Skills and Knowledge: | |||
Knowledge of company’s strategy, structure and practices | |||
Thorough understanding of latest trends and best practices in strategic sourcing | |||
Strong skills in strategic planning | |||
Strong negotiation and relationship management skills | |||
Proven ability to build, sustain, and influence relationships, at all levels of an organization | |||
Strong planning and decision-making skills | |||
Deep data analysis and forecasting skills | |||
Strong conceptual knowledge of the sourcing function | |||
Exceptional communication and interpersonal skills with the ability to invoke change | |||
Deep people development, coaching and leadership/teambuilding experience |
Marketing Project Manager
The ideal candidate should have strong project management skills, analytical abilities, and proficiency in tools like Jira and Agile practices. A university degree, knowledge of industry trends, and expertise in banking applications are essential. The role demands excellent communication, negotiation, and decision-making skills, along with the ability to manage multiple projects and prioritize based on business needs, cost, resources, and risks.
No. of Vacancies: 1
Job
Description:
·
We
are hiring for Project Manager for large banking project in Mumbai.
Problem Solving / Complexity / Innovation :
·
Ability
to manage and coordinate multiple projects across the bank.
·
Ability
to analyze and identify technical drawbacks and increase process efficiency by
rethinking.
·
Detail
understanding of different systems for various banking products and functions
·
Excellent
analytical skills for data management & process reengineering.
·
Discuss/Debate
on issues, which are detrimental to bank's initiative by being open & fair,
if necessary to higher authorities.
·
Ability
to identify the best solution across platforms.
·
Negotiation
and interpersonal skills to seek buyin for projects.
· Thorough knowledge of software development tools & its applications to business process.
Decision
Making /Authority:
·
Negotiate
and decide on the appropriate effort for the simple to medium change request.
·
Recommend
change solutions to incorporate newer standards & monitor change benefits.
·
Review
functional specifications and coordinate user requirements.
·
Seek
consensus with project sponsors on proposed solution.
Problem Solving / Complexity / Innovation:
·
Ability
to manage and coordinate multiple projects across the bank.
·
Ability
to analyze and identify technical drawbacks and increase process efficiency by
rethinking.
·
Detail
understanding of different systems for various banking products and functions
·
Excellent
analytical skills for data management & process reengineering.
·
Discuss/Debate
on issues, which are detrimental to bank's initiative by being open & fair,
if necessary to higher authorities.
·
Ability
to identify the best solution across platforms.
·
Negotiation
and interpersonal skills to seek buyin for projects.
·
Thorough
knowledge of software development tools & its applications to business
process.
Decision Making /Authority:
·
Negotiate
and decide on the appropriate effort for the simple to medium change request.
·
Recommend
change solutions to incorporate newer standards & monitor change benefits.
·
Review
functional specifications and coordinate user requirements.
·
Seek
consensus with project sponsors on proposed solution.
·
Highlight
constraints, project parameter, and deadlines for project.
Education Level and Technical skill sets required :
·
University
Degree
·
Should
have broad knowledge about the applications being used by other banks and
Industry trend.
·
Good
Knowledge of banking applications in the respective domain
·
Good knowledge of various MIS requirement for
the domain and reporting tools used by the banks.
Work Experience:
·
Over
10-12 years of Banking software development/ implementation for large
organizations.
·
A
good knowledge on Project Management and combination of operations knowledge
with expertise in system applications in the domain.
·
Experience
with project management tools such as Jira, Agile practices.
·
Able
to justify the change undertaken
·
Strong
analytical, presentation and communication skills.
·
Ability
to manage multiple projects spanning across large divisions.
·
Knowledge
of Banking products & regulations in the domain.
·
Expertise
to manage & prioritize among several projects based on business need, cost,
resource and risk.
Data Engineer
6-8 years of experience as a Data Engineer, with expertise in developing scalable data solutions and In-depth/ HANDS ON knowledge of cloud services, with a minimum of 4 years of experience working with AWS. Familiarity with AWS fundamental services, data services, security services, IAC services, IIOT services such as S3, Glue, Redshift, Lambda, Glue DataBrew, Athena, EMR, Kinesis, AWS Glue Crawlers, QuickSight, CloudFormation, AWS IOT Sitewise, AWS IOT Core, AWS IOT GreenGrass, etc.
No. of Vacancies: 2
Responsibilities:
·
Develop, implement, and maintain
efficient and scalable data engineering solutions to support the company's data
initiatives.
·
Collaborate with cross-functional teams
to understand business requirements and translate them into technical data
engineering solutions.
·
Build and maintain data pipelines to
ingest, transform, and store data from various sources, ensuring data quality,
integrity, and reliability.
·
Deploy and operationalize machine learning
models for real-time inference and prediction on edge devices.
·
Optimize data processing workflows to
achieve high performance and low latency in handling large volumes of data.
·
Design and implement data warehouse and
data lake solutions to support data analytics and reporting needs.
·
Collaborate with data scientists and
data analysts to understand their data requirements and assist in the design
and implementation of data solutions.
·
Monitor and troubleshoot data
pipelines, proactively addressing any performance issues, bottlenecks, or
failures to ensure uninterrupted data flow.
·
Stay updated with industry trends and
emerging technologies in data engineering, edge computing, cloud services, data
warehousing, and data lakes, and evaluate their potential for improving
existing systems and processes.
·
Continuously improve data engineering
processes and systems through the adoption of best practices and innovative
approaches.
·
Leading
a team of Data Engineers, grooming
Skills and Qualifications:
·
Bachelor’s or master’s degree in
computer science, Data Engineering, or a related field.
·
6-8 years of experience as a Data
Engineer, with expertise in developing scalable data solutions.
·
Strong experience in data engineering,
including data ingestion, transformation, storage, and data pipeline
optimization.
·
Proficiency in programming languages
such as Python, Java, SQL for data engineering and analytics tasks.
· In-depth/ HANDS ON knowledge of cloud services, with a minimum of 4 years of experience working with AWS.[SB1] Familiarity with AWS fundamental services, data services, security services, IAC services, IIOT services such as S3, Glue, Redshift, Lambda, Glue DataBrew, Athena, EMR, Kinesis, AWS Glue Crawlers, QuickSight, CloudFormation, AWS IOT Sitewise, AWS IOT Core, AWS IOT GreenGrass, etc.
·
Experience in designing and
implementing data warehouses and data lakes for analytics and reporting.
·
Basic Understanding of MES, MIS, SCADA,
etc systems that are relevant to manufacturing environment.
·
Knowledge and experience with NoSQL
databases (e.g., MongoDB) and graph databases.
·
Understanding of data governance
policies, data security measures, and relevant regulatory requirements.
·
Strong problem-solving skills and the
ability to optimize data processing workflows for performance and scalability.
·
Excellent communication, collaboration,
and attention to detail to deliver high-quality, reliable data solutions.
Key Performance Indicators (KPIs):
·
Successful development and
implementation of efficient and scalable data engineering solutions.
·
Timely delivery of data engineering
solutions that meet business requirements.
·
Efficient utilization of cloud services
and technologies to achieve optimal performance and cost-effectiveness.
·
Ensuring data quality and reliability
through robust data validation and cleansing techniques.
·
Effective collaboration with
cross-functional teams to understand and address their data requirements.
·
Proactive identification and resolution
of performance issues or bottlenecks in data processing workflows.
·
Compliance with data governance
policies, data security measures, and regulatory requirements.
·
Continuous improvement of data
engineering processes and systems through the adoption of best practices and
emerging technologies.
VP - Oleochemicals + Specialty Supply Chain Head
Responsible for managing and optimizing the supply chain operations for Oleo + Specialty Chemicals, ensuring efficient procurement, production, distribution, and logistics to meet local market demands and larger organization goals
No. of Vacancies: 1
Profile - VP (Oleochemicals +Speciality Supply Chain Head)
Educational Qualification - B.E. / B.Tech + MBA (Degree in Chemical Engg/Oil Technology Preferred)
Experience - Over 15 years experience in Oleo/Speciality chemical Industry
Key Responsibilities :
Timely and accurate procurement of supplies
Effective vendor management to ensure adherence to agreed customer service levels
Ensure efficient inventory management
Manage logistics to ensure on-time and damage-free delivery of supplies to manufacturing units
Ensure that Supply Chain and RMPM Procurement MIS is completed on time
Increase Customer (Operations) Satisfaction with Supply Chain and RM Procurement
Continuous process improvements in sourcing
Control impact of commodity price variations on bottom line
Establish and maintain strategic relationships with key suppliers ensuring focus on cost, quality and service on purchased items
Ensure that Strategic Procurement MIS is completed on time
Increase Customer (Manufacturing, Geog.) Satisfaction with Strategic Procurement
Ensure accurate demand planning and budgeting
Technical Skills and Knowledge :
Knowledge of company’s strategy, structure and practices
Thorough understanding of latest trends and best practices in SCM in Oleo & Speciality industry
Strong skills in strategic planning
Strong negotiation and relationship management skills
Proven ability to build, sustain, and influence relationships, at all levels of an organization
Strong planning and decision-making skills
Deep data analysis and forecasting skills
Strong conceptual knowledge of the SCM function
Exceptional communication and interpersonal skills with the ability to invoke change
Deep people development, coaching and leadership/teambuilding experience
Product Owner
Client is currently engaged in a digital bank build exercise for a leading public sector bank in India. To assist with this effort, they are looking to onboard one-two product managers to develop and launch new products with the support of internal and external engineering teams.
No. of Vacancies: 1
Primary Role & Responsibilities:
·
Develop future roadmap and strategy for the
digitization of the Bank existing and new product offering.
·
Conceptualize innovations and product
development, seek business & cost approvals from senior management for the
same.
·
Develop, manage and oversee execution of all
product development / enhancement projects including approvals of BRDs, FSDs
and other stakeholder approvals
·
Manage overall relationship with internal
stakeholders like various Business Heads, IT, Information Security, Risk,
Compliance etc. for product development
·
Proven leadership skill with team handling
experience
·
Good Communication & Writing Skills (Must)
·
University Degree
·
Digital Banking certifications would be an added
advantage
·
Overall experience of 8+ years preferably in the
BFSI / Corporate Payment domain
·
Have understanding and experience in setting up
Corporate Digital solution requirements
·
Have worked in designing and building Corporate
Digital or Payment solutions
·
Experience and solid understanding of digital
design/UX principles, prototyping/wire framing tools, design principles etc.
·
Experience in conceptualizing and releasing
successful products in mobility & online domain both for retail &
corporate users
· Strong understanding of all financial products and services
Indirect Tax-Manager
This position is responsible for handling all the matters related to Indirect Taxation across locations and for guiding outsourced units. This includes all compliances, payments and litigation relating to GST, Erstwhile indirect tax laws and related economic laws. The position is also responsible for liaising with the advocates, auditors, statutory bodies and government agencies for indirect tax matters.
No. of Vacancies: 1
Key Purpose of the Job (Position Summary):
This position is responsible for handling all the matters related to Indirect Taxation across locations and for guiding outsourced units. This includes all compliances, payments and litigation relating to GST, Erstwhile indirect tax laws and related economic laws. The position is also responsible for liaising with the advocates, auditors, statutory bodies and government agencies for indirect tax matters.
Key Performance Areas:
- 100% Compliance in GST
- Closure of all Erstwhile Indirect Tax Litigation and
assessment
- Guide the Indirect Tax team in executing day to day
operations
- Ensure Optimal utilization of ITC
- Driving automation in indirect tax functions
Key Activities & Responsibilities:
Strategic
- Devise strategies for Tax planning and ensure effective
implementation of standard processes related to indirect taxes across all
locations at Clients
- Keep abreast with updates and changes in the laws related
to Indirect taxes, understand their implications and provide inputs for
effective decision making/ compliance
- To identify potential opportunities to take advantage of
tax exemptions and benefits available
- Advise the business groups on implication of indirect
taxes, to ensure compliance with tax laws
- Vet proposals/ bids/ agreements from indirect tax point
of view and provide inputs to ensure compliance
Taxation and Filing of returns:
- Ensure that there are no deviations from the standardized
processes as determined by the taxation team and all transactions are executed
with highest level of accuracy.
- Ensure 100% checking of all GST payment returns and MIS.
- Ensure timely filing of returns for all states.
- Establish and implement effective documentation system
for maintaining papers related to litigation and ensure that the documents are
easily retrievable.
- Ensure timely and accurate updating of SAP with regards
to all matters pertaining to indirect taxation
- To ensure that all documents pertaining to taxation are
filed in a secure manner and are easily retrievable
Audit and Compliance
- Ensure compliance with all the necessary statutory and
regulatory requirements.
- Audit indirect tax compliance at plants and offices
- Respond to queries raised by statutory departments
related to indirect taxation or any other cess in an appropriate and timely
manner
- Respond to queries related to indirect taxation raised by
tax department in an appropriate and timely manner
Litigation Management
- Ensure timely action is taken on appeals, and pursues
effective resolution, compilation and spread work for the same
- Handle disputes and litigation matters related to
indirect taxes and represent client at tribunals, arbitrations and courts
- Liaise with lawyers and coordinate to ensure client is
appropriately represented before statutory bodies and courts
- To represent organization from taxation perspective at
tribunals; arbitrations and courts
- To handle litigation including drafting of replies/
appeals on critical matters
- Support regional offices and Outsourced units in solving
issues and dealing with litigations or disputes in relation to indirect
taxation
Relationship Management
- Liaise with internal and external auditors; statutory
bodies, government agencies and other agencies to ensure that taxation matters
are handled smoothly.
- Build relationships with the various indirect tax
authorities on a periodic basis to network with the officers in these
department.
- Support and guide outsourced unit in matter related to
their respective indirect tax related matters and resolving their queries, if
any
- Reply to all queries raised by the department.
People Management
- Manage performance of the team and ensure that team is
working in line with organizational value system.
- Ensure team is adequately trained and proactively work
with HR at capability enhancement of team
Education:
- CA
Experience:
- At least 5 to 8 years
- Experience relevant experience in Indirect tax
Salesforce Implementation Consultant
We are seeking a highly skilled and experienced CRM Implementation Subject Matter Expert (SME) with expertise in Salesforce Health Cloud for a key project with a prominent Lifesciences company. As an IT Services player, we are currently engaged in a significant initiative and require an individual to join our team and collaborate closely with our client on the implementation of Salesforce Health Cloud.
No. of Vacancies: 1
Responsibilities:
CRM Implementation:
·
Lead
the end-to-end implementation of Salesforce Health Cloud, ensuring alignment
with the Lifesciences company's business requirements.
· Customize and configure Salesforce Health Cloud to meet the specific needs of the Clinical Trials and Post Approval service call center.
Technical
Expertise:
·
Serve
as the go-to technical expert on Salesforce Health Cloud, providing guidance
and solutions to optimize the CRM platform.
· Collaborate with the IT Services team to integrate Salesforce Health Cloud with other relevant systems.
Client
Collaboration:
·
Work
closely with the Lifesciences client to understand their unique business
processes and challenges.
· Provide ongoing support and consultation to the client throughout the duration of the project.
Training
and Documentation:
·
Develop
and deliver training sessions for call center agents on utilizing Salesforce
Health Cloud effectively.
· Create comprehensive documentation for system configurations, processes, and best practices.
Quality
Assurance:
·
Conduct
thorough testing of the implemented CRM solution to ensure data accuracy,
system functionality, and user satisfaction.
· Address and resolve any issues or discrepancies identified during testing phases.
Requirements:
·
Proven
experience in Salesforce Health Cloud implementation, preferably in a
Lifesciences or Healthcare setting.
·
Strong
understanding of Clinical Trials and post-approval service processes.
·
Demonstrated
expertise in customizing and configuring Salesforce Health Cloud to meet
specific business needs.
·
Excellent
communication and collaboration skills to work effectively with clients and
internal teams.
·
Ability
to analyze complex business requirements and translate them into technical
solutions.
·
Prior
experience in providing training and documentation for end-users.
· Familiarity with integrating Salesforce Health Cloud with other systems is a plus.
Education
and Certifications:
·
Bachelor's
degree in a relevant field (Computer Science, Information Technology, etc.).
· Salesforce certifications related to Health Cloud are highly desirable.